1. Purpose
This Refund Policy explains CAVA PARTNERS LLC's approach to refunds, fees, deposits, and payments in connection with its residential real estate and property services. Because CAVA PARTNERS LLC is a residential real estate and property company rather than a typical online retailer, this policy is designed to address the specific nature of real estate transactions, property inquiries, and related activities.
Please read this policy carefully. If you have questions, contact us at support@partnerscava.com or (728) 232-5328.
2. General Policy
CAVA PARTNERS LLC does not engage in typical retail transactions through this Website. The Company's activities relate to residential real estate ownership, leasing, property management, and related property services. As a result, standard "add to cart" refund policies do not apply to interactions with CAVA PARTNERS LLC. Any refund, credit, or return of funds is governed by the specific written agreement between CAVA PARTNERS LLC and the relevant party, and by applicable Florida and federal law.
3. Property Inquiries
Submitting a property inquiry, contact form, or request for information through this Website is not a purchase transaction and does not involve any payment. There is nothing to refund in connection with a property inquiry. Submitting an inquiry does not obligate CAVA PARTNERS LLC to enter into any agreement, lease any property, or provide any service.
4. Applications
If CAVA PARTNERS LLC requires a rental application or other application form in connection with a property, any application fee associated with that process will be disclosed in advance and governed by the terms of the applicable application or written agreement. Application fees, where applicable, may be used to cover the cost of processing the application, including credit and background checks. Application fees may be non-refundable depending on the terms disclosed at the time of application. CAVA PARTNERS LLC will clearly communicate whether an application fee is refundable or non-refundable before it is collected.
5. Deposits
Security deposits, holding deposits, or other deposits associated with a residential lease or property agreement are governed by the specific written lease or agreement between CAVA PARTNERS LLC and the tenant or other party, and by applicable Florida landlord-tenant law. Nothing in this Refund Policy overrides the terms of a written lease or agreement. The refundability of any deposit depends on the terms of the applicable agreement and applicable law.
Florida law governs the handling of security deposits for residential tenancies, including requirements for deposit holding, notice, and return. Tenants and prospective tenants should review applicable Florida statutes and their specific lease agreements for information about deposit rights and obligations.
6. Service Fees
If CAVA PARTNERS LLC charges any service fee in connection with a property-related service, the terms governing that fee, including any refund eligibility, will be set forth in the applicable written agreement. No service fee refund will be issued based solely on a change of mind or a decision not to proceed with a property after a fee has been paid, unless the applicable written agreement provides otherwise.
7. Payments
Any payment made to CAVA PARTNERS LLC — including rental payments, deposit payments, fees, or other payments — must be made pursuant to a written agreement that specifies the terms of the payment. Payments made without a corresponding written agreement may not be accepted by CAVA PARTNERS LLC and may be returned. CAVA PARTNERS LLC does not accept payments through this Website; all payments are handled through separate, agreed-upon payment processes.
8. Cancellation Requests
If you wish to cancel a lease, agreement, or service arrangement with CAVA PARTNERS LLC, you must do so in accordance with the cancellation provisions set forth in the applicable written agreement. CAVA PARTNERS LLC is not obligated to honor a cancellation request that does not comply with the terms of the applicable agreement. Cancellation requests should be submitted in writing to support@partnerscava.com or by mail to 3534 Pine Lake Court, Delray Beach, FL 33445.
9. Non-Refundable Fees
Certain fees charged by CAVA PARTNERS LLC may be designated as non-refundable. Non-refundable fees will be clearly identified as such in the applicable written agreement or disclosure before the fee is collected. Examples of fees that may be non-refundable include certain application processing fees, administrative fees, and fees for services already rendered. The non-refundable nature of any fee will be disclosed in writing prior to collection.
10. Refund Eligibility
A refund from CAVA PARTNERS LLC may be available in the following circumstances:
- Where the applicable written agreement expressly provides for a refund
- Where applicable law requires a refund (such as Florida security deposit statutes)
- Where CAVA PARTNERS LLC, at its sole discretion, determines that a refund is appropriate
- Where a payment was made in error and CAVA PARTNERS LLC has not yet applied the payment
A refund will not be issued solely because a party changes its mind about a property, decides not to proceed with a lease, or is dissatisfied with a property after viewing it, unless the applicable written agreement provides otherwise.
11. Processing Time
Where a refund is determined to be due and payable, CAVA PARTNERS LLC will process the refund within the time period required by the applicable written agreement or applicable law, whichever is shorter. If no specific time period is set forth in a written agreement, CAVA PARTNERS LLC will use reasonable efforts to process approved refunds within thirty (30) days of the determination that a refund is due.
12. Exceptions
CAVA PARTNERS LLC reserves the right to make exceptions to this Refund Policy in individual cases at its sole discretion. The decision to grant an exception in one case does not obligate the Company to grant exceptions in future cases.
13. Written Agreements
This Refund Policy is intended to provide general guidance and does not supersede the terms of any specific written agreement between CAVA PARTNERS LLC and a tenant, applicant, or other party. In the event of a conflict between this policy and a written agreement, the terms of the written agreement will control.
14. Chargebacks
If you initiate a chargeback or dispute with your bank or payment provider in connection with a payment made to CAVA PARTNERS LLC, the Company reserves the right to respond to the chargeback with documentation supporting the validity of the original transaction. Initiating an unwarranted chargeback may result in termination of any agreement between you and CAVA PARTNERS LLC and may subject you to liability for costs incurred by the Company in responding to the chargeback.
15. Contact Information
If you have questions about this Refund Policy or wish to submit a refund request, please contact CAVA PARTNERS LLC at:
- CAVA PARTNERS LLC
- 3534 Pine Lake Court, Delray Beach, FL 33445
- Phone: (728) 232-5328
- Email: support@partnerscava.com
Refund requests should be submitted in writing and should include your full name, contact information, the nature of the payment, and the reason for the refund request. CAVA PARTNERS LLC will review all refund requests and respond in accordance with the terms of the applicable written agreement and this policy.